Hello everyone, I have the galaxy note 10.1. I was watching the golf on it when my battery started to run low so I plugged it in, it told me to go to task manager as some things were still running which may cause slow charging. The default video player app was the only thing running (which was strange as I don't actually remember opening but figured maybe it opened when I downloaded the BBC apps to watch the golf), I had closed everything else down, even force quit everything that may have still been running.
Anyway, so I 'end' the video player but my tablet still isn't charging. It has a lightning bolt symbol but it isn't highlighted like normal and battery just stays on 1%. It maintains charge but doesn't actually charge if that makes sense. I figure I'll restart my tablet. Same task manager message, same video player app running. Ended the application again, still not charging. This time I do a hard factory reset with no back up and STILL the same message and it is still not charging but remains on 1%
BBC sport and BBC media player are the only apps I downloaded. I have tried different plug sockets and two different chargers as well.
I will be checking this franticly so if you need any more info from me, please let me know.
Thanks in advance for your help
Anyway, so I 'end' the video player but my tablet still isn't charging. It has a lightning bolt symbol but it isn't highlighted like normal and battery just stays on 1%. It maintains charge but doesn't actually charge if that makes sense. I figure I'll restart my tablet. Same task manager message, same video player app running. Ended the application again, still not charging. This time I do a hard factory reset with no back up and STILL the same message and it is still not charging but remains on 1%
BBC sport and BBC media player are the only apps I downloaded. I have tried different plug sockets and two different chargers as well.
I will be checking this franticly so if you need any more info from me, please let me know.
Thanks in advance for your help