• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Checking order status

Mine still says "Your order has been sent to Google Commerce Ltd. ", so no news there. But yeah, log into your google wallet account and you'll see the order listed there.
 
I ordered one 16gb then decided to cancel it and order the 16gb+case. My first attempt to cancel resulted in an automated phone call that quickly ended while pulling down the keyboard to type a key and with me wondering if it was cancelled. Days later and over the weekend, I cancelled again, but this time via email. Days later I was happy to see a cancellation. :D
 
my dad has an iPad case that has a flip cover that doubles as a stand.. waiting for someting like yhat case wise will someone screenshot the order status windoes i cant find it
 
- Sign in: Google Wallet - a smart, virtual wallet for in-store and online shopping
- Find the 'Nexus 7 (XGB)' transaction. It should be near or at the top.
- The very top of the order will say:
Your order has been sent to Google Commerce Ltd.
Google Commerce Ltd is responsible for charging and shipping your order. Have questions? Contact Google Commerce Ltd.

27 Jun - Google Commerce Ltd received your order.

27 Jun - You placed an order with Google Commerce Ltd on 27 Jun. Google Wallet sent a copy of this receipt to xxxx@gmail.com
 
That list is in reverse chronological order, i.e. the top = the newest. So everyone starts with this when they place an order:

"You placed an order with Google Commerce Ltd on 27 Jun. Google Wallet sent a copy of this receipt to XXX"

As soon as you palce the order, google try to place a pending charge on your card. (You won't be charged until it ships, but the pending charge stops you spending the money accidentally). It looks like that failed several times, so most likely the card details were out of date and the card had expired. That's why you see an error message for each time they tried to charge the card.

Then at the top (and most recent) you've got:

"[SIZE=+1]Thanks for updating your payment information![/SIZE]
Your order will be charged and shipped by Google Inc.. Jul 5
Google Inc. received your order. Jul 5
You successfully updated your payment for this order to bla bla bla. Jul 5"

So it looks like your Gramda updated her card details in google wallet, meaning they could place that pending charge. Now that google know that there is enough money in the account, they've accepted the order and will ship it when it is ready :)
 
xyro you are a bada$$ thank you :d but where is my order status is that whats on the top?


Yeah, I think the big bold sentance is your order status. It seems to reflect the most recent update on your order.

Here's mine:

X01SJ.jpg

Also, here's what a completed order on google wallet looks like:

iGYtK.jpg

So you can see in the second it goes: (1) Order placed, email sent, (2) Company X has recieved your order, then (3) Your card has been charged. Then presumably there will be a (4) Your device has been shipped, but then I've never bought a physical product using wallet before.

EDIT: I moved this to it's own thread, given how off topic we got :p
 
Back
Top Bottom