Hello, when I try to open chrome I get the following message, "unfortunately chrome has stopped". I have tried uninstalling updates and re-intalling them, I've force stopped the app, I've cleared the data and the cache (several times), and I've powered the phone down and back up. Nothing seems to work. Does anyone have any suggestions or ideas to fix this? I have been thinking that I may have to try doing a factory data reset. Any thoughts? Thanks!