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confused on sync options

Hello All,
I have had an EVO for a year. LOVE THE PHONE. However.. I had to get a new one,(long story) Thought it would be simple as I have been syncing to my google account. Assumed all my contacts would be synced back to my phone. At the Phone store they supposedly copied from my old EVO and then downloaded contacts to my new EVO... Not that fast buster....
Many of my contacts did not transfer, NO PROB I think to myself cuz all my contacts are in my google account.. again wrong... So what am I doing wrong?
What is the correct way to add contacts so I can save them to either my google account or just to my PC as a back up??
 
Welcome to Android Forums. Your contacts if saved as google contacts should be backed up in your google account. You might also consider backing up your contacts on your sd card. I hope you enjoy your time here at AF.
 
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