Contacts stored in my phone come across as Unknown

[billybobobbrain]

I am syncing my contacts with Exchange. My contacts within Exchange are proper - everything looks good within my Outlook contacts, and they sync fine to my phone.

However when someone calls me that is stored within my phone, their name comes across as Unknown. Anyone have any ideas how to get my phone to handle contacts better?

 

[cheeseslice]

Exactly the same thing happening for me.

I found that it was all business contacts that were stored under company names.

I am very disappointed at how the hero interacts with outlook and exchange contacts. I had the tytn II before this and although it was a rubbish phone at least it let you see who was ringing you.

I have read a few posts about this on the net and the solution people come up with is to sync the outlook contacts to google before then pulling them down to the phone, a total joke in my opinion.