deebondlvn
Lurker
I have an unusual keypad issue. If I make a call and have to use the keypad to enter say my bank account number or the old press 1 for English as I get close to the keypad it disappears, when I move away it reappears and it goes on and on until finally I am able to catch it and press the button. I have called both Sprint and Samsung and they have no clue, actually I think they thought I was looney! It is driving me nuts, as is the constant change of time on the phone and the no service and roaming in my own house. I cannot place many calls inside my home and outside is not much better. I thought I liked this phone but not so sure anymore. HELP!!! I have done soft reset, hard reset as given instructions by both Sprint and Samsung, nothing works! Strange thing is my husband has the same phone and uses his own similar Sprint plan and his works perfectly.....I cannot convince anyone that this phone is defective. UGH!!!