Crashed tablet

[Teddybearsoup]

Help my Samsung galaxy tablet just crashed while I was playing candy crush and I can neither switch it off, go back to home page or even turn the volume down. It stays on the same page and the music just keeps going on an on
I have tried charging it but it doesn't work,
Please help

 

[Hadron]

Hi Teddybearsoup, and welcome to AF

Sorry to hear that. Can you force a shutdown, e.g. by holding the power button down for 10 seconds? I guess this doesn't have a removable battery, but devices without one generally have a way of forcing shutdown instead.

Otherwise, we have forums for a few different galaxy tablet devices. If you go to the one for your device someone there will be able to help.

 

[sfbloodbrother]

Hi Teddybearsoup, and welcome to AF

Sorry to hear that. Can you force a shutdown, e.g. by holding the power button down for 10 seconds? I guess this doesn't have a removable battery, but devices without one generally have a way of forcing shutdown instead.

Otherwise, we have forums for a few different galaxy tablet devices. If you go to the one for your device someone there will be able to help.

Usually for a force shutdown, you have to hold the volume up button and the power button. It's like this on my Nexus 7.