Did they accelerate their timetable? Suddenly, I went from 200-400 kbps to < 20kpbs, zero bars on my usb modem. This has been for the past 3 days. Never had any problems before.
I tried to bring up their account help chat last night and it wouldn't even load.
I know, I'm probably the last person in the US using their 3G broadband service but, after all, they're still billing me.
*Update: Back to mostly-normal, getting at least one bar/dot now. Techs must have been off over the Labor Day weekend. Hopefully full normal two-three bars will resume eventually.