Help Cursor frozen

[Boomer1969]

Hi my cursor has stopped working I have key board functions no mouse function cursor arrow come up in the center of the tv screen will not move any salutations?
Thanks

 

[Sudhanshu kumar]

Hi my cursor has stopped working I have key board functions no mouse function cursor arrow come up in the center of the tv screen will not move any salutations?
Thanks

Restart your device.

 

[Boomer1969]

Restarted went back to factory settings ,unplugged reveiewed setting no clue just stopped working

 

[Sudhanshu kumar]

Restarted went back to factory settings ,unplugged reveiewed setting no clue just stopped working

Hey

Seems like its a hardware problem then .

 

[Boomer1969]

Salution for hardware problem?

 

[Sudhanshu kumar]

Salution for hardware problem?

Service center ? Or a new mouse ?

First of all check whether it's working with other device or not ,then you can conclude it's working or not .