Help data connection dropping ONLY while using hotspot

[boofer]

i can link to a youtube video if necessary, but it's straightforward.

i have a very strong LTE signal in my apartment, and i have no issues whatsoever with data, EXCEPT if i turn hotspot on. sometimes data will just shut off and on every 10 seconds for a good five minutes, and other times, it might be fine for half an hour before cutting out. i haven't been able to reliably replicate the problem, so i don't know if it's something in particular that i'm doing on my laptop or tablet. i can be streaming music, browsing the internet, or just doing nothing and there's no rhyme or reason for the intermittent connectivity.

does anyone else have this issue? Verizon is saying the phone might be bad and they're sending a shell of a replacement phone without a back cover or battery, so i guess i could try it out, but i'm wondering if the replacement will be all beaten up or not.

the only thing that i could think of was that the timeout setting was too short, but i checked it today and it was set at 20 minutes. i could set it to "never" time out and see what happens, i suppose, but i figured i'd ask here to see if anyone else had this problem.

thanks in advance.

 

[Frisco]

I wish I had more to offer than finding that it's an issue reported in carrier forms across many devices by many manufacturers.

4G is the only thing I see as the issue having in common across those devices and carriers.

Perhaps others will chime in.

 

[wolfman_99]

I have the same issue, on my wifes rezound and my GS3. The odd thing today is i'm working from home, have the hotspot connected and am remoted into my pc at work and its hasnt dropped once. HOWEVER on my local pc I can't get to any new websites... I can ping yahoo or google or what ever all day long , just can't get websites to load. Verizon is sending a new well CLN replacement for her rezound but the next time I call verizon i'm going to insist on opening a network call because i swear there is nothing wrong with the phones its got to be some sort of routing issue. frustrating that we pay for this service that obviously has issues. Don't understand why they won't fix it. maybe they don't know how!