Follow along with the video below to see how to install our site as a web app on your home screen.
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How have you turned off the mobile data? Are you using Airplane Mode, or turning it off under Settings > Data Usage > Mobile Data (on/off)?
Turn on and use safe mode
Safe mode allows you to turn on the device with third-party apps disabled. Then you can easily remove all apps that may be causing a conflict or software problem.
To turn on safe mode and use it to fix app problems, follow these steps:
From any screen, press and hold the Power key.
• Touch and hold Power off.
• Review the 'Reboot to safe mode' screen, and then tap OK.
Note: The device will restart and 'Safe mode' appears in the lower-left corner.
• Uninstall any third-party apps that gave you problems.
Turn off safe mode
To turn off safe mode, follow these steps:
• From any screen, press and hold the Power key.
• Tap Power off and restart.
• Tap OK.