Haven't seen this yet on this forum. A friend has a Galaxy j3 from Verizon. The other day I was working on her phone, when I went to settings, the Device Maintenance app came up immediately. It was impossible to get to the settings screen. Any time I went to settings it went immediately to Device Maintenance. If I pressed the back button on the Device Maintenance screen, it would show the settings screen for a second, then immediately go back to the Device Maintenance screen. Any ideas other than a hard reset. I would prefer not to lose all of the data.
