Okay guys. Here's my issue. Went to sprint to get the EVO with my wife's upgrade. She was gonna get my Hero. Well...while at the store during the switch the Hero seemed to get stuck at the opening screen.I completely forgot that I had rooted it, and the guy at sprint couldn't do the swap with my Hero. He tried several times, even to the point where I finally told him that I had rooted my phone. He even tried to get a tech to fix it, and the tech said he couldn't touch the phone or he'd get in trouble. If I turn it on, it keeps saying "fresh" and starting up again. Is my phone garbage?? Can I fix it?? PLEASE HELP ME!!!!