I was trying to help somebody get his goo photos back, but it didn't work out well. Goo pretended that it didn't know him, made him wait days and change his password, just bull. Then it took forever for it to load. When it did, there was nowhere near as much as there should have been. He's missing photos and albums from maybe ten years ago, which is ridiculous, especially considering that he has been paying maybe ten bucks a month to keep them. How do we make goo give up the goods?