• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help Do Outlook contacts sync on Samsung?


May 31, 2020
I have just purchased my first Android phone (Samsung). I've been using Windows phones since 2012. My Nokia Lumia 830 Windows 8.1 phone has never had any problems, and still doesn't. And I could install and run apps on an SD card. But I need to move on because Windows phones are no longer updated or manufactured, unfortunately.

I'm accustomed with Windows phones for all information in Outlook to automatically sync (once I set it up syncing in Settings) in both directions with my phone. I've not yet installed my SIM into the Samsung. I do have Outlook active on it with my email accounts created.

Am I to expect the same seamless sync of contacts to this new phone that I am accustomed to? Anything I should be aware of? Where will I find the contacts on this Android phone? I think I've read that it is only possible to sync to the phone but not from the phone? If so, might this be that Microsoft does not wish Android to write to its servers?

Thanks for any comments and advice.
Are you using the default Samsung app that came preinstalled on your phone, or did you install and set up Microsoft's Outlook app?
You'll 'probably' be OK using Samsung's apps but for optimum functionality and reliability use the Outlook app.
Regarding syncing issues, pay attention to the sleep optimization settings for whichever app you're using.
  • Like
Reactions: Dannydet and Hadron
Upvote 0
Yeah, you need the Outlook account to be set up by some app for it to sync. I personally use Nine for this {paid third-party app) but Outlook should work too. The only reason I say "should" is that when they first introduced the Outlook app it kept all of its data within itself and would not allow me to view with any other calendar app, which is why I installed Nine instead. But others haven't had that problem, so they may have changed that since (or it may not matter to you, but I want all of my calendars to be accessible from whatever calendar app I want).
  • Like
Reactions: Dannydet
Upvote 0
Last edited by a moderator:
Upvote 0
To update how Outlook contacts etc worked for me on Samsung S20. I installed Outlook on my Samsung S20+ phone, added 2 MS accounts and 2 ISP accounts. Went through settings. All contacts are working perfectly, and Emails, Calendar and Tasks. Syncing with my MS Windows 10 laptop and my wonderful Nokia Lumia 830 Windows 8.1 phone. So I'm happy with that.
Upvote 0


We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.