Droid Ultra

[Android Question]

I have a brand new Droid Ultra from Verizon. I just received it today and took it out of the box. I pulled out the volume control and the sims card fell out. I thought I was putting it back in correctly but I guess it is in there wrong and how do I get it out of the phone? I can not put the volume control back on the phone. Please help.

 

[Rukbat]

Bring it into Verizon. If the volume control came out the phone is defective. (If they charge you even $1 for a new SIM they're robbing you. I always used to have plenty of spares, and I'd never charge a customer for one. After being out of business for years, I still have a small stack of them.)