• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

DROID Update "broke" my phone!

At least the update applied to your phones... I can't get it to apply, neither could Verizon, they advised I call MOTOROLA on Monday and if THEY couldn't help Verizon would exchange the phone.

FYI, even after 2 resets ALL of my apps re-downloaded, I lost some data (notes, shopping lists) but they downloaded automatically...
 
Here's the outcome. ..... I went to Verizon and the couldn't save my contacts. They just hard rest the phone... I got back the couple Gmail contacts I had, but lost the rest. The 2.1 did install with the reset. Not sure it was worth it though.


I guess from now on I'll only add contacts into my Gmail to sync... and not anything else.
 
MarcMaiden said:
if you made a gmail account, and used it with the DROID, all your contacts will be backed up on GMail automatically, and will automatically be downloaded to your phone the next time you log in ( if you lost your contacts)
Click to expand...

And any changes I make to my Contacts I re-sync it in settings.
 
Gwizzy said:
Here's the outcome. ..... I went to Verizon and the couldn't save my contacts. They just hard rest the phone... I got back the couple Gmail contacts I had, but lost the rest. The 2.1 did install with the reset. Not sure it was worth it though.


I guess from now on I'll only add contacts into my Gmail to sync... and not anything else.
Click to expand...

I'm glad you got it resolved and I hope you didn't lose anything you can't recover by other means. When I make changes to my contact list as soon as I'm doing I re-sync manually.
 
Manually is probably a crude description, but basically after I make a change I turn the sync off then back on. When I go to check my gmail account it reflects the new changes. I'm not sure if just leaving the sync on would automatically have made the changes, but turning it off and on seems to reflect the changes right away.
 
Just an FYI a factory reset will never touch anything on the SD card. Doing so only formats the Data and Cache partitions of the phone. But you should very easily be able to get your contacts back when you sign into gmail. I've never had any trouble getting contacts back after Data wipes.
 
This has happened to me twice. The first time, I got a replacement from Verizon.

The second time, I refused to deal with being without a phone for 3 days as it is necessary for my work.

Mine had gotten to where it would not even try to turn on without the charger, and even then never got past the boot up screen. I left it on the charger and pulled the battery. Let the phone go off again, then disconnected the charger and removed the SD card. Next, plug the charger back in and attempt to boot the phone. It shouldn't get too far without coming up with an error about not having an SD card in the phone. After this, I put the SD card and battery back in, and booted it up without the charger.

I actually just lost all of my contacts, about 14 hours after I installed the update. As I freaked out and started trying to import contacts from the SD card (to no avail) and rebooting the phone, I finally just let it sit because I was too busy with work to keep messing with it. About 15 minutes later, it was perfectly fine and reloaded everything.

This got mine back up and running, without losing any apps or contacts. Hope it works for you.


-Jeff
 
TAnother update!

After messing around with my phone last night... I recovered ALL my contacts!

All my non gmail contacts DID save to my SD card and once I imported them... they re-appeared!
 
Update: after my "factory reset", my droid:
1. restored all my contacts (google.com/contacts)
2. restored all my apps (backup utility, I assume)
3. contained the latest OS update (wtf?)

Pretty crappy that I had to resort to a hard reset, but surprisingly all my important stuff was restored.
 
deej36 said:
I did the update and LOVE the new voice to text feature. It went quick and smooth...no glitches yet as I have been voicing my texts to my friends and LOVE IT...Way to go DROID ...texting has never been easier; however I lost the comma key on my keyboard, but I rather have the voice option
Click to expand...

Lost your comma? Really? Like, any comma in any app? :eek: Yikes. Why don't they just remove the vowels and save a lot of keyboard space.

In process of updating right now. Hoping commas are intact.
 
Hey guys, I am having a similar issue except one of my apps isn't working with the new update. Should I try and reset? How do I do this exactly (sorry for the n00b question). Do I just get it in Recovery Mode and select a wipe?
 
I had the same problem. Thankfully most things saved to SD card. Lost my Swype application, I miss that the most. But the big thing now is, I cannot mount to my Macbook. It will charge, but does not give the "USB" notification. Any one else find this missing?
 
Sorry to hear that people are having problems with their updates. Always do a backup before a firmware update.

This is the reason I pay for an Exchange account. It doesn't matter if my phone crashes or my computer dies; everything will just re-sync and I'm good to go. I never have to worry about doing a backup either. I love it!

It's great that Google has a sync on their account stuff as well, I bet it will save a lot of people.
 
i had this exact same problem, but i got my phone from Best Buy and got the black tie service so i imediately took it there to make them work for the money i've been sending them. they factory reset my phone (but lost all my aps) and gave me a new battery (not sure why, but i took it ;P) and said the update had been successfully implemented on my phone. i took it home, put on a live wallpaper, went to a web page and pinch-zoomed for an hour :) and then went on line to see what else my new update could do. apparently i am supposed to have 5 home screens instead of 2 with thumbnail switching and a new app launcher. i do not, however. i am wondering if i only got a part of the update and if there is any way i can re-update to reap the full benefits of 2.1.
anyone else had this problem? or have any insight?
 
i had this exact same problem, but i got my phone from Best Buy and got the black tie service so i imediately took it there to make them work for the money i've been sending them. they factory reset my phone (but lost all my aps) and gave me a new battery (not sure why, but i took it ;P) and said the update had been successfully implemented on my phone. i took it home, put on a live wallpaper, went to a web page and pinch-zoomed for an hour :) and then went on line to see what else my new update could do. apparently i am supposed to have 5 home screens instead of 2 with thumbnail switching and a new app launcher. i do not, however. i am wondering if i only got a part of the update and if there is any way i can re-update to reap the full benefits of 2.1.
anyone else had this problem? or have any insight?
 
You must log in or register to reply here.
Back
Top Bottom