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Help Droid X replacement but no return label!?

J

johnnyo4evr

Newbie
So i got a replacement "like new" in the mail for my Droid X. the replacement phone came in a cardbox box with bubble wrap and nothing else. I had a copy of the receipt which showed a price of $0.00 and had a piece of paper that had info on activating the phone... BUT there was no return label that came with the box. I've gotten a refurbished phone in the mail for my old EnV 2 and i think i remembering it having a return label..


Does this mean i get to keep the other droid x phone!? The lady at the store that ordered the replacement phone told me i have to return it in 10 days...the 10 day is tomorrow..what should i do? Advice anyone!? lol
 
Well, I would go to a local store or call them up and ask them about it. You risk having to give the phone back if you currently don't have to, (I doubt that you don't. You most likely do). Yet at the same time, you risk getting charged or fined in some way for not returning the original device.

If I were you, I would ask. I would rather lose the opportunity of keeping an already defective phone, than risk being charged double for a phone that doesn't work properly.
 
johnnyo4evr said:
So i got a replacement "like new" in the mail for my Droid X. the replacement phone came in a cardbox box with bubble wrap and nothing else. I had a copy of the receipt which showed a price of $0.00 and had a piece of paper that had info on activating the phone... BUT there was no return label that came with the box. I've gotten a refurbished phone in the mail for my old EnV 2 and i think i remembering it having a return label..


Does this mean i get to keep the other droid x phone!? The lady at the store that ordered the replacement phone told me i have to return it in 10 days...the 10 day is tomorrow..what should i do? Advice anyone!? lol
Click to expand...


I beleive the 10 days would be from when you received the replacement.
Who this replaced by Verizon or an insurance company? Was this replaced because you damaged it or to replace a defective phone?
 
If the phone isn't mailed within the ten day period they can charge you full retail for the device I suggest you call CS asap and explain before it gets too late.
 
Upside: You can keep it.
Downside: You pay full retail for it. Don't worry, they'll apply it to your next bill.
 
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