Help E-mail issues

[callmecolt]

Everyone,

Yesterday, I started having a problem with my e-mail connecting. When I open it, I get a message "Alert, Login failed". I try to update my password (even though I know it is not wrong) and get a message "Warning, 401 Unauthorized." When I try to delete the account to start fresh, I get "Warning, 401 -1:Unauthorized."

This happend after I disabled a few of the shitty applications that came with the phone. Examples Amazon MP3 and Kindle, NFL Mobile, Real Racing 2, etc. I did the obvious, and enabled everything back to the way it was. No luck. Restarted the phone. No luck. Battery pull, no luck.

I can get onto my account on my computer no problem. Does anyone have any ideas? The only thing I have not tried is a factory reset.... but I really don't want to have to do that and setup my phone again!

Any help would be great, thanks everyone.

Colt

 

[bberryhill0]

Using which app?

 

[callmecolt]

Stock Mail application.

Sent from my ADR6410LVW using Tapatalk 2

 

[bberryhill0]

Clear data on that app.

 

[callmecolt]

Before I came back to the forum, I was messing around and did just that. And it worked! Thanks for the help. I was a little stumped on why the Mail icon went away on the bar at the bottom, until I realized I could just drag another icon in there.

Thanks again for the help.