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Earbuds Pause/Next/Previous is buggy

Ken Yavit

Lurker
I've had a Samsung J7 for about 2 years. I have a 32Gb MicroSD card for mostly music, and have about 25Gb of MP3 files on the SD card.

I've been using the Muzio app (previously called Beats, but they changed the name about a year ago because of a conflict with something else called Beats). I've used the app for almost the entire 2 years I've had this phone, and, until recently, the wired earphone/buds performed flawlessly.

The earbuds have a 3 button control on the wire near the Right ear. The middle button is used to pause (one quick press), advance to the next song (2 quick presses) or go to previous song (3 quick presses). The other 2 buttons raise and reduce the audio volume.

A couple weeks ago, the middle button started behaving strangely. If I pressed it once, I'd hear a rising beep and the music would pause for a few seconds, but then resume without another press. If I pressed it again before that, I'd get a falling beep and the music would resume. If I hold the middle button for a long time with the phone unlocked, I'd get the time. When the phone is locked, I'd get the time and a message that I'd have to change something in the settings to view notifications when the phone is locked.

I'm not aware of any changes or apps I've installed in the past few weeks to cause this odd behavior. I've even tried 2 other sets of earphones, but the behavior is the same. I've also restarted the phone.

I am contemplating uninstalling the app and reinstalling. If that doesn't work, I'm reluctant to reset the phone because of all the setup I'd have to do to restore it to current configuration.

I'd be grateful for any other suggestions.

TIA
Ken
 
Have you tried clearing data and cache just the player app, in-case something is just messed up with it? You shouldn't need to reset the phone.

BTW the only "Muzio" I can find is for iPhone.
 
Have you tried clearing data and cache just the player app, in-case something is just messed up with it? You shouldn't need to reset the phone.

BTW the only "Muzio" I can find is for iPhone.

Thanks, MikeDT.

Will try your suggestion and post the results.
 
Have you tried clearing data and cache just the player app, in-case something is just messed up with it? You shouldn't need to reset the phone.

BTW the only "Muzio" I can find is for iPhone.

It's called "Music Player" in the Google Play store. But in the app it's called Muzio Player.
 
I have tried clearing data but this did not remedy the odd behavior.

I also uninstalled the app and reinstalled it, but that did not remedy either.

In addition, I uninstalled the app and installed ANOTHER MP3 player, but the odd behavior still remains, leading me to believe it has nothing to do with the app, but rather it's something to do with a system setting that somehow, without my knowledge or awareness got changed.

Anyone have any ideas?

TIA
Ken
 
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