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Help Email Imap path prefix

  • Thread starter Thread starter Deleted User
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Deleted User

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One of the email accounts I use does not sync sent emails on Android. It used to work well on Andoird 5.0 but it stopped working when I upgraded to Android 6.0. According to the email account provider this is due to the fact that this account requires to set the imap root folder path on desktop email clilents and imap path prefix on phones. I am trying to do this on my Galaxy S7 by using the native email app but every time I type INBOX, it is not saved in the imap path prefix field.

Can someone help? Thanks!
 
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