email issue

[jay1956]

hi,
I can send email, but when i try to sync, no new email is downloaded onto my tablet. I use frontier.com as email provider. This happened once before and I deleted all the emails in trash folder and many in sent folder and inbox. Then email program worked fine. I tried the same thing this time and it did not work. Does the email prgram on samsung galaxy 10.1 have only so much capacity? Any ideas on how to fix this? Thank you.

Jay

 

[Frisco]

hi,
I can send email, but when i try to sync, no new email is downloaded onto my tablet. I use frontier.com as email provider. This happened once before and I deleted all the emails in trash folder and many in sent folder and inbox. Then email program worked fine. I tried the same thing this time and it did not work. Does the email prgram on samsung galaxy 10.1 have only so much capacity? Any ideas on how to fix this? Thank you.

Jay

Hello Jay. Welcome to Android Forums.

It sounds like you may need to go into the Application Manager and clear the cache in your email app, along with any other app that is associated with it (such as a carrier/provider messaging app, etc). Don't clear data unless you want to reconfigure those apps.

Also, sometimes shutting down the device and removing then putting back in the sim card can clear out an issue or two. Give that a try, as well.

After the cache clearing, reboot your tab.

Here's the 10.1 sub-forum area.. lots of users in there discussing this or that good thing or issue they're having.

Samsung Galaxy Tab 10.1 - Android Forums