Email issues with POP3 account

[jebaum]

So just upgraded several employees to the Android. They all have POP3 accounts. Similar problems to the ones listed above. If you receive the mail on your phone, all is good. the minute they use outlook 2003 at their desks, the mail is downloaded to their outlook, and taken off the server.
The mail in the inbox of the phone also gets deleted on the next refresh.

Leaving the checkbox in outlook "leave mail on server" works, but eventually the POP3 email box will fill up.

There has to be another way. The K9 client is good, and will work because it downloads a LOCAL copy.

is there a way to great a secondary mailbox on the phone and have a copy transferred into that box when it hits the phone? That way when the phone syncs and deletes the mail, the copy will be in this secondary box?

 

[FrankXS]

In Outlook select to remove in 3 or 10 days, not never. Or, use IMAP if possible. This is not an Android issue. It is the way pop3 works.

-Frank

 

[jebaum]

FrankXS
thanks for the reply. I will try the IMAP option

 

[jebaum]

I deleted the account on the phone and added it as an IMAP account.
Same issue - when mail is removed from Server by outlook, the mail is also erased on the phone.
K9 has a setting that disables the syncing, so that it will keep the mail on the phone even after it is removed from the server by outlook. Is there a way to disable that syncing in the email client that comes with the phone (or android)

 

[Fox Mulder]

The whole point of IMAP is it syncs your mail folders across all your devices, so when it's deleted from one it's deleted from the others.
With the phone set up as a POP account, if you delete a message it should move to the trash folder and remain there even after you download the mail from another device that removes it from the server.
I've currently got my home PC set up as POP and my phone as IMAP, so I can get my messages on the phone during the day and then download them to the PC later which removes them from the phone. For some reason I had my old phone set up as POP on the same account and it didn't keep the messages once I took them off the server, but my new phone does. Must be a change in the built-in email app from 2.2 to 2.3.