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email not sending

Hi all,

Using the standard android email app v4.0.1 on the samsung google phone android v4.

This is the second time this problem has occurred -- the first time, I deleted the app, installed k9, got things working but had problems with k9 to do with using two accounts on it, went back to the standard app and all worked fine for another few weeks before the issue began again.

The problem: on my corporate account, email is not sent nor does it get placed in the 'sent mail' folder. It simply disappears after pressing on the send icon with no indication of problems. I put the phone away in the belief that the email has been sent.

Simultaneously, I can use my computer to send and receive email on the same account.

The android phone has no problem receiving emails nor does it have a problem updating the sent mail box (showing email newly sent from my computer for example).

Clearly, I want to trust that my emails are being sent. Clearly I can't keep deleting the app and reinstalling. All options to force stop, disable, clear cache, clear defaults, clear data in the email app are disabled. In the exchange services app, I've cleared the cache and force stopped it but none of this solves the problem.

Any ideas?

Mark
 
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