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Help Email Questions

Jess6092

Lurker
Hi everyone! Glad I found this forum, hoping you guys can help me out since the Verizon people are horrible at phone or online tech support.

New to smartphones in general. But have an I pad that I am pretty proficient with.

So one problem I am having is that my G-Mail account is not sending my messages. I have 16 in the outbox from a few days ago and they are just not going through. Refresh doesn't work, and neither did clearing the data and cache. Any ideas besides a hard reset?

Other one is just that I can't find the saved mail folders on my AOL account. Are they there and I'm not finding them, or is it not an option?

Thanks in advance! I am sure I will have more questions as time goes on.

Going to keep reading and learning other cool stuff about the phone also!
 
Let's try the Gmail issue. I don't use other email clients, so I wouldn't be any help there.

Simply uninstall Gmail and then reinstall from the Market. That should do the trick. If not, come back and we will go from there.
 
I am not finding where I am able to delete the app. When I try to "remove app" it just takes me to the storage and cache info.

I must be missing something.
 
When you go to setting -> Applications -> Manage Apps -> All Apps, find the GMAIL app. When you tap that, do you see a button that says "uninstall"?
 
I don't believe you can uninstall gmail itself, but you should be able to uninstall any updates.
 
I could only uninstall the updates. Which is what I did yesterday, and then reinstalled them. It cleared my outbox, so I sent some test mail which was going through, slowly but it was going through. Today not so much, it is sticking in the outbox again.
 
Should I just take it back to verizon? I am well within my 14 day return period...

You could do that.

Another option is to give K9 a try. I was not very impressed with the stock e-mail or the GMAIL app. K9 has never failed me.
 
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