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Help Emergency help messages

I set up my emergency contacts and set up to send location, message and photo. When I hit the power button 3 times it says it's locating me, than 5 mins later it says it's sending message to my emergency contacts. 10 mins later, 24 hrs later, nobody has ever received a message. And if it was a real situation, I would never receive help. Also I downloaded Geo News 3 times and I can't turn it on because it says it failed to register. Help!
pS. Screen print was taken when I requested help at 21:33. It's 21:40 and it's still in sending mode.
 

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