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Emulator issues, please help!!

Currently using:
Huawei Premia 4g
Metro PCS network (recent T-mobile merger)


I am having an issue with the onscreen game pad, not all of the buttons do what they are supposed to.

Example: running Emulator SNES A.D (purchased) and rom Super Mario RPG


L=L
R=R
D pad fully functional
select= select
tart= start
x=x
y=a
a=a
b=x

Very irritating...

Now it doesn't matter which emulator I use nor do the roms.
Ive tried 3 snes emulators and 1 ps one emulator and they all had similar issues.

Basic troubleshooting says: re-occurring issue same device and mulitple software variants. So its probably the device and or phone software. I have not found a single person with this same issue.

I have reached out to other forums, emulator creators, changed many settings (and after failed testing reverted back to original state), emailed the people who made my phone. Nothing...

I haven't found anybody with similar issues.



I'm not one to admit defeat, especially to a phone. But I can admit to when need help. so... Please help?
 
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