A
Android Question
Guest
Have a Blu Studio 5.0 C and am trying to complete the Encryption process on it so that I can link up my company email account (they require the encryption to do this...)
When I select my corporate email to link up the their exchange servers, it immediately prompts me with the following message:
myname@mycompany - requires that you update your security settings.
cancel // OK
At this point, I select OK and then it goes into Encryption option...
when I select "Encrypt my phone", I then am prompted for my PIN that I have set up on my phone's security and..
once I enter my PIN, then I then go into "Encryption mode" and within 30 seconds, it reboots my phone...
but nothing after that.
It loops me back (after the reboot) to entering my PIN to log into my phone.
No encryption has taken place.
I have submitted a support ticket to Blu tonight, but am interested to hear if anyone else has seen this or have some advice. Thanks!
Please help... Thanks!
When I select my corporate email to link up the their exchange servers, it immediately prompts me with the following message:
myname@mycompany - requires that you update your security settings.
cancel // OK
At this point, I select OK and then it goes into Encryption option...
when I select "Encrypt my phone", I then am prompted for my PIN that I have set up on my phone's security and..
once I enter my PIN, then I then go into "Encryption mode" and within 30 seconds, it reboots my phone...
but nothing after that.
It loops me back (after the reboot) to entering my PIN to log into my phone.
No encryption has taken place.
I have submitted a support ticket to Blu tonight, but am interested to hear if anyone else has seen this or have some advice. Thanks!
Please help... Thanks!