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Help error communicating with att server

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pogiewun

Member
hello all. for the past few weeks ive been trying to do a software update on my phone. i know 2.2 isnt available yet, but i just wanted to give it a try for sh!ts n giggles. my old captivate that i returned was able to connect to the att server and gave me a message saying that there are no updates available. the new captivate i have wont even connect to the att server. it sucks that i have to wait 24hours until i can try again. everytime ive done it, it gives me that error message. anyone else having this issue? i thought being rooted and having the one click lag fix was the problem so i undid the lag fix and unrooted, but i still got the same error message. im worried that when 2.2 is available, i wont be able to get it since i cant even connect to the att server. my apologize if this subject has been discussed in another thread.
 
There's definitely an error if you're rooted, this is normal. Sounds like you didn't properly/fully un-root.

Not all roots or lag-fixes uninstall/remove cleanly.
 
ok so i did a hard reset and pretty much removed all the data in my phone. my phone is bone stock and i still get that unable to communicate with att server message. i wonder if my phone has some sort of software problem....im over the 30 days too which sucks @ss!
 
pogiewun said:
ok so i did a hard reset and pretty much removed all the data in my phone. my phone is bone stock and i still get that unable to communicate with att server message. i wonder if my phone has some sort of software problem....im over the 30 days too which sucks @ss!
Click to expand...

I've had this happen, AT&T sucks, sometimes it only works with 3G, sometimes with WIFI go figure. You can always get a waranty replacement. AT&T dosen't do OTA updates for anything but the I-Phone, at least that's what I've been reading. Rumor has it we will have to do it through Samsung's site.
 
My Captivate is Rooted. My Wife's Captivate is NOT Rooted. We both got the 2.1 update patch a while back no problem. Now both phones receive the "error communicating with At&t server" message. The phones are fine otherwise.
 
I have a stock captivate - had it since shortly after release - and got the last two (?) updates with no problem. For the last 4 days I've been getting the same error: unable to connect with AT&T server. Seems a bit fishy to me. I mean, no update, sure, that's the usual response, but unable to connect? Hmmmm....
 
FWIW. I got a captivate in November. Got an update a couple of days after I got the phone. Rooted it and have not been able to get a connection since, same message as all of you. Called At&T customer service. I'm not sure they really know the answer but the Rep. told me that if there were no updates I would get a unable to connect message.

Anyone want to call AT&T and see if the story changes?
 
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