Help Error Message Help

[Dude01]

Hi folks, I have a Samsung Galaxy S7 Edge phone and am very pleased with it's overall performance. However, there is an issue which has recently arisen which is quite annoying. When I use the phone I keep on getting a "check your network connection" message which is happening very frequently. I can't understand why this is happening as everything, such as apps and internet seem to be working okay. What would be causing this message and how to get rid of it? Many thanks!

 

[Guggy]

Did you try checking your network connection?

I digress.

This could be caused by system cache.


Turn off phone, then press volume up, home, and power at the same time. You can let go once you see a blue screen with an android icon and spinning arrows. The phone may flash a dead Android screen for up to a minute afterwards. Then you'll see the recovery menu. Use the volume keys to navigate to wipe system cache. Take care not to select wipe memory as both options are next to each other. Use the power button to confirm. Once done, reboot the phone.

Thanks to @chanchan05 for the tutorial

 

[Dude01]

Thanks Guggy, your advice seems to have worked.

 

[Dude01]

Hi, the problem has returned. I've cleared the phone cache on numerous occasions but I still get the error message (not immediately). Does anyone have any ideas how to get rid of this annoying message, and what might be causing it? Thanks.