EVO shift screen is unresponsive

[narflack]

EVO shift was working fine. Wife put it in her purse when I hit power button it took a long time to boot up. When it finally did I cant get any response on the screen when I try the unlock code. Took battery our and rebooted with same result. Dont know what happened but not I get my screen with wallpaper and unlock code dots but cant get any further.

Any suggestions before I do a hard reset

 

[mavmannate]

EVO shift was working fine. Wife put it in her purse when I hit power button it took a long time to boot up. When it finally did I cant get any response on the screen when I try the unlock code. Took battery our and rebooted with same result. Dont know what happened but not I get my screen with wallpaper and unlock code dots but cant get any further.

Any suggestions before I do a hard reset

...my suggestion would be a reset.
It didnt get wet or anything????

 

[Pwrthief]

EVO shift was working fine. Wife put it in her purse when I hit power button it took a long time to boot up. When it finally did I cant get any response on the screen when I try the unlock code. Took battery our and rebooted with same result. Dont know what happened but not I get my screen with wallpaper and unlock code dots but cant get any further.

Any suggestions before I do a hard reset

I had a similar problem. when i took it to the sprint store they told me that the touch screen went bad and needed to be changed. of course they didn't have one in stock so i still need to get it fixed