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Help Exchange is hogging my battery.
- Thread starter onemat
- Start date
Rukbat
Extreme Android User
The best setting is having Exchange server push the email. Then the app pretty much sleeps unless an email is coming in. You can set the polling interval to the longest there is (24 hours, maybe?) and still get your emails immediately. But the server has to be set to do that, so you'd have to speak to the people running the server.
Other than that it's a trade-off. How long can you wait for an email? That would depend on you and your business. Some people need a polling interval of a minute, others can wait 2 or 3 hours. There's no one-case-fits-all "best" sync interval.
Other than that it's a trade-off. How long can you wait for an email? That would depend on you and your business. Some people need a polling interval of a minute, others can wait 2 or 3 hours. There's no one-case-fits-all "best" sync interval.
onemat
Member
Hi Rukbat,
I redid the settings to push and not more than 3 days worth of email. It seems to have helped a bit. I'm down to 39% battery in 8 hours, and the Exchange Services says 24% which is about half of what it was this time yesterday. I use the phone fairly heavely during the day and I will be glad if I can get 12-13 hours out of a charge. I got a bit more with my Droid Maxx but of course it was way smaller than this phone.
Thank you very much for your help.
Matt
I redid the settings to push and not more than 3 days worth of email. It seems to have helped a bit. I'm down to 39% battery in 8 hours, and the Exchange Services says 24% which is about half of what it was this time yesterday. I use the phone fairly heavely during the day and I will be glad if I can get 12-13 hours out of a charge. I got a bit more with my Droid Maxx but of course it was way smaller than this phone.
Thank you very much for your help.
Matt
tube517
Android Expert
Check out this thread: http://androidforums.com/samsung-ga...xchange-services-taking-too-much-battery.html
onemat
Member
It wasn't much help. I am not synching contacts. I have removed the Exchange account and put it back after rebooting etc. etc. What's weird is the phone was fine for a few days after I set everything to Push, mail & calendar but now it's back to poor battery life. I do have multiple mail boxes so I might clean up and consoldate and see if that makes any difference...
iSergiwa
Member
I think what you need is to abandon Exchange and use Gmail app instead. Gmail app is fast, light and battery friendly. With gmail you don't have to worry about email settings or polling intervals; gmail does, you just enter your email/password and you start getting your emails instantly. Just create a gmail account (if you don't already have one) then setup all your business email addresses to forward your email to your gmail account, then add the proper filters and labels in there. Once done, you will have all your email in one inbox with different "To" fields, and when you reply to the email via gmail app the recipient will see your business email in the "From" field so it appears to them as you have replied using your business email not gmail.
tube517
Android Expert
Are you using the stock email app? If so, there are better apps to handle your Exchange email account. K-9 is the best free one. Touchdown is supposed to be good but it is expensive. Personally, I am using Blue and have also tried AquaMail. Look around because the stock app is very limited.
onemat
Member
Update,
Samsung tells me this problem with the stock exchange mail on this phone began with the last jellybean update. They expect it to be fixed when Kit Kat is pushed to the phone. When will Verizon push Kitkat they cannot confirm which we knew already. Most of the sites are saying it's going to be this month. In the meantime I have set my exchange mail to only sync Mon-Frid during my work hours. I'll be able to tell if I get improved battery usage the rest of this weekend if I set it up right, Sync is checked but I put in a schedule for Mn-Fri.
Matt
Samsung tells me this problem with the stock exchange mail on this phone began with the last jellybean update. They expect it to be fixed when Kit Kat is pushed to the phone. When will Verizon push Kitkat they cannot confirm which we knew already. Most of the sites are saying it's going to be this month. In the meantime I have set my exchange mail to only sync Mon-Frid during my work hours. I'll be able to tell if I get improved battery usage the rest of this weekend if I set it up right, Sync is checked but I put in a schedule for Mn-Fri.
Matt
johnhunt625
Lurker
The problem is not the phone. It is exchange.
Log into OWA.
Go to mobile devices. (On my account every phone I ever had connected to exhange was listed.)
Delete all of them. (Including the one you have now.)
On your phone 1. Force stop 2. Clear data and cache 3. Delete account. 4. Restart 5. Re-add exchange services.
Give it about a day. The exchange drain will drop way down the list. (On mine went from 60% to 5%)
I also changed from push to every 15min, but I had tried this prior to finding the OWA solution with no change.
Hope this helps. If already posted ... consider this confirmation.