Help Exchange Server Issues

[marck1973]

Hi,

I have just received my S3 and trying to set up my Exchange account. I am using Office 365 and have had no issues with my iPhone.

So it seems to create the account, however when I try and sync or download anything from my Exchange account it gives me the error 'Connection Error (Account Name)'.

This is extremely frustrating since it is a business phone and hence I need to be able to read my emails and appointments!

Has anyone got any ideas?
Many thanks
Marc.

 

[Skeeter125]

did you try using the stock email app for this?

 

[marck1973]

Yes, that is what I am using
M.

 

[Tapasd1980]

What is the version of Exchange sever you are using? I had a similar issues with my Xperia S default EAS application. It turned out to be a big in the app only. With Exchange Server 2010, MS has increased the security level to authenticate devices for EAS. Prior ot EAS verion 12.0 and Exchange 2007, it was allowing all devices with a mockdeviceID, but with newer version it is not. So the device manufacturer has to make the required adjustment to their EAS application.