Help Exlporer has crashed

[EpicMyst]

Every time I try to put in a .MKV file into the root or even a "Videos" folder in my phone, explorer always crashes (not internet explorer, the explorer as in folders, task bar etc). How other way can I put videos and things into my phone? I tried an .avi file which worked but the mkv is more important.

Any help is appreciated!
Thanks!

 

[unplugged1]

explorer always crashes
Any help is appreciated!
Thanks!

Unfortunately, this may be the time you actually have to perform a factory (hard) reset. It sounds like you have a corrupted file.

This will reset everything back to when you purchased it. Try to back up your settings and preferences. (Or at least make note of them.)

Menu=>Settings=>Pricacy=>Factory data reset

 

[EpicMyst]

Corrupted file where? I'm trying to put it in from my PC. If I recall correctly, this happened with my previous E4GT as well. Just want to make sure before I erase everything again, lol

Just tried another AVI which works as well.

 

[unplugged1]

Oh, glad you further explained. I missed the fact that you just couldn't get a video onto your phone.

I know that I sound like an evangelist with the Kies PC software, but it does have a specific part of the program that converts videos to run on the Epic 4G Touch.

Please read the info contained here ( http://androidforums.com/samsung-epic-4g-touch/415025-syncing-outlook-music-more.html ) and see if this might help out in moving and converting video files to your phone.

Let me know if I'm still missing your point!

 

[EpicMyst]

Oh, glad you further explained. I missed the fact that you just couldn't get a video onto your phone.

I know that I sound like an evangelist with the Kies PC software, but it does have a specific part of the program that converts videos to run on the Epic 4G Touch.

Please read the info contained here ( http://androidforums.com/samsung-epic-4g-touch/415025-syncing-outlook-music-more.html ) and see if this might help out in moving and converting video files to your phone.

Let me know if I'm still missing your point!

Ah Kies!

I'll download that and see how it works. I'll post whether it did or not.
Thanks again unplugged, helped me alot once more!