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Help Experiencing distortion during a call

Wil

Lurker
Hi I recently bought 2 Ideos X5 mobile phones and I have been noticing voice calls being distorted. Inaddition i cannot hear the caller on the other end despite adjusting the volume to max. Has anyone experienced similar problems?
 
I haven't experienced any distortions...except for the occasional slight echo when I first got the phone but it's been good since.

I haven't had any problems with voice levels lately but again early on my dad complained that he couldn;t hear me...but I think that's because he's going deaf.
 
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