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Help extended warranty/phone insurance

T

tarayayo

Newbie
$300 is a lot for me spend on a phone and I am a little scared of dropping it.

does anyone know about radioshack's extended warranty or if virgin's phone insurance is worth it? also considering best buy mobile warranty which I heard is pretty good.

The OPV was a great phone which never gave me a problem but if there is a defectwith the EVO what is the procedure of manufacture warranty/ virgin warranty?
 
I have the bestbuy one with my triumph. Have not been into trouble since I bought my first one on September (lucky). I heard that I can use that warranty to get an exchange phone instead for a replacement. If that is true than I don't have to spend another $300 to get the evo v. I may buy another bb warranty as well for the evo, people said you can bring your phone into bb store and get as many replacement you need (Someone got more than 5 or 6 in a year). Just in case run in issues or another new phone coming in, for $40, I think it's ok.
 
yea that sounds like a pretty good deal. does it cover physical damage as well?

I already preordered from radioshack so ill inquire with them about their warranties as well.
 
Yeah, has anyone signed up for VM's Phone Insurance plan? Is it worth the $5/month? Anyone know how much the deductible is on the Evo V?
 
I had the best buy one and I think it's better than the vm. It's a one time payment. There's no deductible. Its a 2year plan that I had on my triumph. Within the first year i exchanged my triumph twice for minor issues. With vm when you exchange the phone they send you a refurb. With best buy its brand new. I sold my triumph and the remaining year will transfer to my new Evo.
 
Forget Virgin's insurance. However unless you actually lose your phone their replacement policy can't be beat. Unlike most companies with warranty replacements that come with either a 30 day or length of the original warranty whichever is longer, I have found that Virgin restarts your 1 year warranty with every replacement. Just replaced a 3rd Intercept that was purchased on 11/10 and it now has a full year warranty. Where else can you find a company replacing a year and a half old phone with no insurance with another phone that now has a 1 year warranty?
 
OverByter said:
Forget Virgin's insurance. However unless you actually lose your phone their replacement policy can't be beat. Unlike most companies with warranty replacements that come with either a 30 day or length of the original warranty whichever is longer, I have found that Virgin restarts your 1 year warranty with every replacement. Just replaced a 3rd Intercept that was purchased on 11/10 and it now has a full year warranty. Where else can you find a company replacing a year and a half old phone with no insurance with another phone that now has a 1 year warranty?
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Your post was a bit confusing,

so would you or would you not recommend VM insurance?
 
raysurrx7 said:
I had the best buy one and I think it's better than the vm. It's a one time payment. There's no deductible. Its a 2year plan that I had on my triumph. Within the first year i exchanged my triumph twice for minor issues. With vm when you exchange the phone they send you a refurb. With best buy its brand new. I sold my triumph and the remaining year will transfer to my new Evo.
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How much though?
 
RS employee said their plan is $30 and it's for 2 years. When a new phone comes out, something will "magically go wrong" and you can return it, get full credit back and use it towards the new phone. Yeah a RS employee told me that lol
 
I used to work for Sprint Kiosk, before sprint bought nextel, Sprint Kiosk's were owned by radioshack and were in malls, we sold the radioshack warranty, I don't remember much about it but I DO remember it covered your battery for a year, where most warranties don't even touch the battery. Most warranties tell you to keep your battery and send the old phone in when you receive the new (without battery) phone.

I would look into if that is still the case
 
The RS warranty only covers normal wear and tear and defects, Meaning if the phone stops working by no fault of your own they will replace it. I dunno if it is a new phone or a refurb ect i forget. But i do know it doesn't cover user fault like drops/water damage ect. If the damage is caused by YOU the warranty doesn't cover it.

SO my advice to you is don't drop it or drown it in the toilet bowl or your sol lmao, Get you a zag screen and a hard case and hope for the best if you do drop it because enless you can bs them into believe it just stopped working on it's own if they know it was dropped or got water damage you own a $300 paperweight.

And about bestbuys last i knew it was a similar warranty and ONLY covers defects,wear and tear on the phone not user caused damages either.
 
Tw3ak said:
The RS warranty only covers normal wear and tear and defects, Meaning if the phone stops working by no fault of your own they will replace it. I dunno if it is a new phone or a refurb ect i forget. But i do know it doesn't cover user fault like drops/water damage ect. If the damage is caused by YOU the warranty doesn't cover it.

SO my advice to you is don't drop it or drown it in the toilet bowl or your sol lmao, Get you a zag screen and a hard case and hope for the best if you do drop it because enless you can bs them into believe it just stopped working on it's own if they know it was dropped or got water damage you own a $300 paperweight.

And about bestbuys last i knew it was a similar warranty and ONLY covers defects,wear and tear on the phone not user caused damages either.
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This^, something we always "forgot to mention" so people would buy the warranty. It also said if I remember correctly natural disasters are not covered, so a thunderstorm blowing your phone up, "OH WELL!".
 
As I previously posted, Virgin offers a 1 year warranty. They are offering these replacements sight unseen so unless you actually lose your phone the insurance is unnecessary. Also with your new phone your warranty gets renewed again for a year from the date you activate the phone. For $60 a year plus a $100 deductible it's a complete waste.
 
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