Factory reset not working

[bennylamare2850]

Hello, i cannot restore my phone, when i click erase everything, phone restarting but stuck on something which say'powered by android'

 

[Parayilhussain]

Hello, i cannot restore my phone, when i click erase everything, phone restarting but stuck on something which say'powered by android'

 

[Parayilhussain]

Hi there,
You can use physical buttons for a hard reset,

https://support.google.com/android/answer/3388218
Your data will be lost.

 

[bennylamare2850]

I cant, when i press vol+ n power button it stuck in 'powered by Android' 😞 i think i flash the wrong recovery, becuz it all happn aftr flashing twrp recovery.. Do you knw which custom recovery work for my phone, Micromax mega 2 q426 plus?

 

[Parayilhussain]

Hi there,
Press and hold power button for thirty seconds.
Your phone restarts,

 

[bennylamare2850]

Itz not working.. Thnkz for yur time..