Help Factory Reset Protection

[Mohamed Ahmed]

I had a hard reset for my galaxy core prime
it asked me for my old E-mail and I have entered it
EVERY time it says enter an e-mail which has been synced to me mobile and I am SURE that this is the one.
What should I do now?

 

[girolez]

Hi

This quite a good article: http://gadgetguideonline.com/androi...ollipop-5-1-when-you-do-a-factory-data-reset/

Not sure if it will help though. At least it will give some understanding and possible ways forward.

 

[Mohamed Ahmed]

Thx a lot bro