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Help Failed RUU - black screen with triangles

JReckitt

Lurker
Hi guys,

I was given a Desire by my neighbour on Thursday (he found Android too complicated, so has gone back to his Nokia s80 handset...) and in the process of wiping personal data, things have gone slightly wrong.

First thing I did was turn it on (all was well) and then told it to do a hard reset in the Froyo settings menu. Phone restarted as expected, buzzed 7 times, and froze on the white "HTC" screen. I left it for a couple of hours, and no change.

After reading other forum posts for solutions, I removed the battery, and did vol-down + power to enter hboot, where I selected recovery. It rebooted as expected, buzzed 7 times again, and froze.

Further investigations suggested the ROM was corrupt, so I tried flashing the desire with the latest RUU from HTC (2.3 Gingerbread). Things seemed to be going well - but the RUU failed, citing "Radio v2 - failed PU", which I gather means radio partition update error. So I followed the on-screen recovery process, and now when I turn the phone on, I get a black screen with 4 triangles in the corners, with HTC in the middle. Vol-down + power does nothing. Back + power does nothing.

After reading more threads, I tried numerous different RUUs from shipped-roms, none of which worked. Someone fixed theirs by running another RUU with a goldcard, so I made one and tried it, and I got the same Radio v2 PU error.

If I turn on the phone with USB cable connected, and remove the cable, I get a white screen with info in red at the top (looks similar to hboot/fastboot's UI) which says:

"BRAVO PVT1 SHIP S-ON
HBOOT-1.02.0001
MICROP-031d
TOUCH PANEL-SYNT0101
RADIO-5.11.05.27
Jul 22 2011, 16:19:16

RUU"

Incidentally, according to my research, the majority of other users who have had the same Radio update fail issue have the same radio version as me...

Needless to say, the handset hasn't been rooted or fiddled about with in any way before I got hold of it.

Any ideas?

(PS. It's Vodafone UK locked, and is a couple of years old, max.)
 
Unfortunately a corrupt radio flash is beyond the ability of the user to fix. If your neighbour still has the receipt and the phone is under 2 years old you can return it to HTC for a warranty repair.

I'm sorry I don't have anything better to offer. You can try the RUU again, but I've never heard of that working (no point trying a different one, with that hboot no Froyo RUU will run).
 
Thanks for the quick reply - will check regarding the receipt tomorrow.

Restores my tech-confidence though, I thought it was something I was doing wrong!
 
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