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Find lost phone

R

Rgarner

Android Expert
Yup, my friend just lost the LG Risio 4. How do we find it? I'm pretty sure location is on (I hope). Isn't there some kind of phone finder or Lost Android?
 
Ok, but how do I get it to find that phone and not the Moto G? It keeps ringing that one. There are some small phone pictures at the top and I guess I selected the right phone but it's ringing the wrong one.
 
on the lefthand side of the screen, there should be tabs of icons of the device assigned to the google account that you are logged into. if it is your friends make sure he is logged in to his account, and you should see the device listed at the top.
 
How can he log in if he doesn't have his phone? I found a picture of a K 31 by LG. I don't know if that's the same as a Risio 4. Cricket seems to have different names for these things. Anyway, I tried contacting it but I guess it's out of reach. I have the IMEI for it. Could Android Lost help? It says to send SMS to the phone, which I don't know how to do.
 
Rgarner said:
How can he log in if he doesn't have his phone? I found a picture of a K 31 by LG. I don't know if that's the same as a Risio 4. Cricket seems to have different names for these things. Anyway, I tried contacting it but I guess it's out of reach. I have the IMEI for it. Could Android Lost help? It says to send SMS to the phone, which I don't know how to do.
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no.....on Find My Phone website he needs to be signed in. the avatar in the top right corner should be his avatar and account. if it is not, then you need to sign out and have him sign in.
 
Ok, I just sent sms to his phone (I think) with the text "Androidlost register". Assuming that went through, what happens now? Do we go to some website and try to contact the phone from that?
 
It's supposed to be able to find a lost phone but looks as if it would be more comprehensive than that. I hope I can include a screenshot. What's that trick for putting a message on a phone's screen remotely?
Screenshot_20210427-233527.png
 
not sure what you mean by message on the phone's screen remotely. just send a text to the lost phone saying "Androidlost register"

you can then go to the website as instructed.
 
How do I send a text? I tried to use email but it said that was invalid. Should I just send a text to his phone from mine?
 
Googoo still says "can't reach device" and Android Lost is apparently not sending any messages to the Moto G about the Risio 4, which I guess is the same thing as the K 31. What do I do now? It'd be ridiculous for him to have to get another phone this soon.
 
Rgarner said:
Googoo still says "can't reach device" and Android Lost is apparently not sending any messages to the Moto G about the Risio 4, which I guess is the same thing as the K 31. What do I do now? It'd be ridiculous for him to have to get another phone this soon.
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the phone is probably dead or does not have a signal. you can use the location history to locate the last known location.

i would also have him change passwords for at least the google account.
 
Rgarner said:
Googoo still says "can't reach device" and Android Lost is apparently not sending any messages to the Moto G about the Risio 4, which I guess is the same thing as the K 31. What do I do now? It'd be ridiculous for him to have to get another phone this soon.
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Could be the phone is off? Like the battery ran down, or somebody turned it off? Or could be the SIM was removed and the phone is no longer on-line?
 
A funny thing happened in email. I was checking spam just in case of phone alerts and there was a message about somebody getting into his facebook account with an apple phone. As far as I know he has no such account or at least he doesn't use it and no way apple.
 
Rgarner said:
A funny thing happened in email. I was checking spam just in case of phone alerts and there was a message about somebody getting into his facebook account with an apple phone. As far as I know he has no such account or at least he doesn't use it and no way apple.
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Phishing spam!
Do not answer that e-mail!

Plus, your friend seems like the type that should live close to a payphone.
 
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