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Help Flash not working for camera or flashlight but randomly flashes

J

JamesCarroll

Lurker
Hi everybody,

ok, i have an htc desire from US Cellular and after i got the froyo update my phone started acting up. first i had to get it replaced because the phone itself wouldnt work, after i got it replaced i tried updating it agin at the local Us Cellular store now my camera flash wont turn on with the flashlight app or for the camera, my camera works fine no blank screen etc, throughout the day my camera flash will randomly go off though and it is quite annoying. htc customer support said it was probably a problem with the phone and to take it back but US Cellular said it was a software problem and they couldnt do anything about it. if anybody else has had or is having this problem let me know how you have fixed it please.

thank you,
p.s. sorry the post is so long
 
US cellular still supplied you the phone, regardless of wether the fault is software or hardware. Now I'm no expert in US consumer law, but I'd have thought that they are still obliged to provide you with a phone that works, that's certainly how it works in the UK.
Don't you have the .'Lemon Law' over there, or does it only apply to cars, sorry, automobiles?;)
To be honest, it sounds like a software fault caused by their update. Have you tried a factory reset, just in case though?
 
they told me that the only way they would replace it is if i sent it to insurance and they deemed it to be a problem with the phone, the problem with that is i need my phone for work because of the emails i get and have to send. ive thought about doing th factory reset but after spending 4 hours in the store the last time getting it updated i would rather not do that if at all possible. lol lyes the "lemon law" only refers to cars/trucks unfortanately<- probably spelled wrong, i use bruan not brains lol.
 
They sound like a bunch of shysters to me. The phone is not working, it's down to them to fix it, unless the repair centre can show that you've buggered it by rooting, which you haven't.
You haven't, right?
But, to be fair, you do need to let them send it off for repair, rather than insist on a replacement.
 
Hi James, I'm having the same problem with my desire. I read another forum where the poster said the problem was resolved by removing the battery and the micro SD card but this hasn't worked for me. Have you found a solution yet?
 
I have similar issue but I'm not sure when exactly it started, probably after I updated to Froyo.

It was working fine before for few months. Then after I updated (at least I think this is the issue) flashlight doesn't work anymore as if the LED is broken. But it randomly flashes so it's not broken per se. It's especially annoying when I'm talking on the phone in public and it flashes, people think I'm taking their pictures!

I just flashed custom ROM today hoping this will go away. Now running Cyanogen 7... and still having this problem.
 
It does sound like a hardware problem to me. I have a desire with preloaded 2.2 and the camera functions normally. To rule out software installation problems, you can download 2.2 from uscc.com and flash it yourself. There is a step by step walk-through. You would need a pc and usb cable though.

On a side note, I'm surprised us cell hasn't been more helpful for you. They have always treated me pretty well.
 
I'm having the same problem with my htc desire, as of a few weeks ago. Has anyone found a solution to this problem? That is, something less drastic then replacing the camera unit in the phone?
 
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