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Flashing flickering screen

C

CarloM

Lurker
When I use fingerprint to verify my online banking it flickers and Flashes but the background of the banking is white so not sure if that makes it worse. When I don't use the fingerprint and log in using numbers it doesn't flash flicker.

Full disclosure I did drop my phone last week but it's happened since got it. How do I know if this is normal. It only is on my banking app it does it when I'm using fingerprint
 
That made it worse to be honest

Is there any way of knowing if there's a fault or just not use the fingerprint for that app and log in old fashioned?
 
hmmm maybe try uninstalling and reinstalling the app. not sure on logs and how to find out what is going on. if it is the only app that is doing that and the fingerprint sensor works over all, then it must be the app. i don't think it is hardware. otherwise you would have issues anytime it asks for your fingerprint.
 
Thanks. I have anther app that has a white background that needs fingerprint but that's fine so I'm guessing it's probably the app as you say
 
ocnbrze said:
hmmm maybe try uninstalling and reinstalling the app. not sure on logs and how to find out what is going on. if it is the only app that is doing that and the fingerprint sensor works over all, then it must be the app. i don't think it is hardware. otherwise you would have issues anytime it asks for your fingerprint.
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Thanks. I have anther app that has a white background that needs fingerprint but that's fine so I'm guessing it's probably the app as you say
 
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