For those of us with the $9.99 data promotion...

[YankeeDudeL]

There's more than a few of us on here who switched their plans last year during a special promotion where we received a $20 credit each month for our unlimited data plans. We were told this was a lifetime promotion as long as we did not initiate a change to our contracts. My conditions were that I had to keep my 1400 minute plan and add data to 2 of the 5 lines that were not yet on smartphones. This was back last January. Back then, our biggest question was would we keep that when things changed to 4G, which turned out we would. I've since upgraded all 5 lines and the promotion carried over with no issue.

But now we have the Share Everything Plan impending, and we'll all need to get new phones at some point. What has me most worried is losing this special promotion, as we already know we'll be forced to change our plans if we wish to keep getting our phones at subsidized pricing. We're meeting the terms of our lifetime promotion, but now we're going to be asked to pay more for our phones in order to keep it. This has to be some kind of a breech of contract, right?

Truth is, it's probably not. Even though we will not be the ones to initiate the change, we will be accepting the terms of the new contract, therefore we're the ones making the change, so they have an out.

Has anyone with this promotion called VZW to see if we will be offered ANYTHING for this? It's not fair that the reward for my loyalty for retaining my being Verizon's customer is to pay double or triple the price for a phone, or paying a $100 more on my bill every month for less service.

 

[VoidedSaint]

well in all honesty yankee i am with you on your frustration.
but we all knew this was going to happen eventually.
we are basically going to buy a smartphone outright, and i would like to ask verizon why is the price of the plans so high, and when they begin saying it is to cover the cost of the cell phones and plans, then you can make the argument that you are going to buy your cell phone outright, and they should lower the price plan since your plan does not house the phone you purchased with an upgrade.

however, it will not work... as verizon already has a retaliation with that. so unfortunately the only thing you can really do, is threaten to cancel your membership (which i believe a lot of people will) and get them to lower the price.

buy the cell phone out right and keep your unlimited data, but for how long will they allow that?

or upgrade your cellphone and take the subsidized prices that verizon offers.

regardless you are basically in a no win situation

 

[YankeeDudeL]

Yeah, it's def not right. And I know that's gonna wind up being the case as other carriers have been doing this for a while. T-Mobile bought out Suncom (smaller regional company based out of our area) and honored the contracts so long as people didn't make the changes themself. However, if they wanted to upgrade to Android (which wasn't around when the buyout occurred), they had to change to one of their newer plans as the newer SOCs couldn't be added to the older plans. However, this is more of TMO's lack of updating their CAM system. Verizon, on the other hand, took over Alltel, but can add data to the preexisting plan.

I guess that's where my frustration is. They don't have to do this. They never used to. We constantly praised them as having the best system and I would say they care more about their customers than any of the other carriers for reasons most people would never see if they weren't in the business. But, and I say this as simply one Verizon customer and speak for no one else, this leaves me very unsatisfied with my provider.

 

[VoidedSaint]

i am with you on that, i am very unsatisfied with verizon, but at the same time, they will continue to be the best cell provider out there, followed by at&t, then sprint, then t-mo, then the rest its sad, but its how it is, verizon expanded their network fast, and correctly, and now that they have the money back which they used to expand their network, they are now making profits. i dont think they realize people are in a slup as far as income. and they are still just as greedy

 

[digdug1]

I have the data promotion also. What I'm doing is adding a line of service to my existing two lines. I'm using the new phone on one if them and putting a dumb phone in the new line this way u still get an upgrade every two years at least.

 

[chris2k5]

I have 5 lines under this promotion...Only one line is available for an upgrade and the rest are available this September. I am so disappointed with Verizon.