If you have a dead phone do not bring it to Bell, Contact Samsung Electronics Canada Inc. @ 1-800-726-7864. They will send you a shipping label to return your phone directly to Samsung.
Not necessarily, I got a loaner from Baka but probably because this was the third time I returned this phone (I think they felt sorry for me). First was a DOA (lasted two days), second was after upgrading to Froyo, third after "official" upgrade to Froyo. Still waiting for forth phone...
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