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Help Frozen: Samsung Apps Update (Galaxy Mini)

I have a Galaxy S4 Mini. This is my first smartphone because I haven't wanted to deal with the hassle. Long story short, I was kind of forced into getting a smartphone and of course the first major thing I try to do with it I encounter problems.

I heard that Norton offers a mobile antivirus free trial through the Utilities on the Samsung Apps. I tried to go there and was informed the Samsung Apps needed to be updated and when I tried to do that, it just freezes on the update screen. I can't go back, I can only exit out of it. I've looked and looked but everything I read sounds like technobabble and I'm so angry and frustrated right now. Is there any way to reboot the Samsung Apps or get it to complete the update?
 
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