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Frustrated New User: Avatars don't work

Sue7M3

Sue7M3

Well-Known Member
Why won't my avatar work?? I tried for over an HOUR. It's a jpg, and it meets the size requirement but no matter what I do, it refuses to show up and I just get the ugly broken image thing. Please fix this!:(
 
Hello Sue7m3.

You're likely changing the profile pic, rather than the avatar.

Take a closer look at your public profile once you've made a change, I'll bet you see your avatar pic but it's in your profile as the pic.

Be sure to click "edit avatar" in the left of the page menu after clicking the Control Panel. ;)
 
I did. I still get the same nonsense and I've tried 5 different pics. Tried using an URL from my Photobucket account versus uploading from my computer. Same nonsense. It's not me I'm afraid. The site is broken. I've tried and tried. The pics are jpgs and they meet the size requirement. Nothing I do works.
 
I've seen this before (just tested it with an avatar change myself). Sometimes there is a delay, often only a minute or two, sometimes much longer.

Select the avatar you want in there and it'll appear after a time.. could be a while, but it'll come up. ;)



EDIT: This is the longest delay I've seen.. it's been over 30 minutes since the OP's complaint, and I tested it about 10 minutes ago by changing my avatar and it's not up yet.

Glitch time. ;)
 
Sue7M3 said:
Thanks Frisco! You're very helpful. :)
Click to expand...

Thank you, Sue7M3, for reporting this and getting us going on it.

I see that it's still not appeared after several hours, so I'll PM the admin (Phases) now and alert him to what's up.


Edit: I've PMed him the issue and a link to this thread. Incidentally, Sue, until this is fixed you may want to get rid of the "Sue7M3's avatar" note beneath your name by going back to the avatar change utility in user control panel and selecting, "no avatar."
 
Fwiw, I tried both methods: a pic from my hard drive and an online URL with no success.
 
Same problem, new account opened yesterday. Tried many options at first thinking it was my fault, to no avail; various file types, url and upload, all within specifications.
The xml reports "AccessDenied" for the avatar call. I can only suspect something went screwy with your database privileges recently.

Good luck guys. Hope it's working soon for us.
 
xoma said:
Same problem, new account opened yesterday. Tried many options at first thinking it was my fault, to no avail; various file types, url and upload, all within specifications.
The xml reports "AccessDenied" for the avatar call. I can only suspect something went screwy with your database privileges recently.

Good luck guys. Hope it's working soon for us.
Click to expand...

Sorry your first post here has to be about an issue with the site. :(

But hang in, they fix stuff.
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