Help G4 not recognising SD Card

[Motorhomer]

My LG G4 no longer recognises my SD card. I've tried another card and the original one works fine in another device, so I know it's the phone.

Has anyone had this problem? I'm currently doing a cloud backup as I obviously can't do a full backup to my card. I'm considering a factory reset in the hope that this will cure the problem but that will be a last resort as it will restore to the original operating software and I've had at least one upgrade since I bought it.

Anyone had this problem and found a solution?

Thanks

 

[AMOCO]

First off,I have not had any issues with my G4 recognizing my sd card,Works fine here.
And that is a good ideal,On doing a factory reset,And your update will be there even after the factory reset.
The only time you will loose all of the updates/upgrades will be when you flash the stock firmware.

 

[Eric Kohler]

I have exactly the same problem. Verizon pushed out an update (software version VS98613B/Android security patch level "2015-11-01"), which I installed yesterday. It fixed the Stagefright vulnerability, but it has left me with no SD card functionality.

The card I had installed suddenly reported "SD card is blank or has unsupported filesystem." It works fine in my PC. I also tried another card that works elsewhere, and I get the same error in my G4. Did the factory reset help you, Motorhomer?

 

[Motorhomer]

Sorry about the delay. My factory reset did nothing I'm afraid. It appears that my fault is a physical one and the phone doesn't even know that there's an SD card in it. It has to go back to be repaired.