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Help (Galaxy J2) "Settings keeps stopping." when trying to change language priority in Language settings.

Hi there. I've got a family member who's having problems switching the language priority in the settings between English and Spanish. I've tried many different things like clearing the RAM, uninstalling excess apps, taking out the SD card, and resetting the phone settings (except for factory reset) and nothing seems to work. By switching the number 1. language from English to Spanish then selecting Done, Settings will simply stop working every time. I'm trying to avoid a factory reset as I've set the user up with a work around. Not sure what I need to do at this point. I am somewhat inexperienced with Android OS as I just haven't put time aside to learn it.

Any suggestions and advice will be greatly appreciated on my end.

Thanks in advance!
 
By switching the number 1. language from English to Spanish then selecting Done, Settings will simply stop working every time.
Okay, Settings stop working, and then what happens? Does the change you made stick, or does English remain #1? Does the whole system lock up? What do you do?

Please tell us what device you're using and its Android version.
 
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