My screen on my Note20 Ultra 5G recently went black, and nothing could be done to save it. Unfortunately it was only 13 months old, 1 month out of warranty. Thankfully, I had insurance on the phone and was sent another one. A couple of questions here. First, does anyone know how to retrieve the information from the old phone to put on the new phone since I can't see the screen any longer? Normally I use smart switch to do this, but that requires visibility of both devices. Second, on the email app, I have to manually click show images each time on every email. I have gone to the settings in the email app, but there is no where to have images automatically show. Where might this be? Thanks for your input.