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Help Galaxy S3 muted microphone or not transmitting ?

Hi I wonder if anyone can help.
My Galaxy S3 microphone doesn't seem to be working properly .
When i make a call the receiving phone cannot hear me but i hear my voice in my earpiece.
I have reset the phone to factory setting but still the same.
any thoughts please?
 
Have you looked at the adapt a sound feature or personalize call sound under phone settings. I found that when I personalized the call sound the call was garbled in my end. Might be the headset too...
 
Hi I wonder if anyone can help.
My Galaxy S3 microphone doesn't seem to be working properly .
When i make a call the receiving phone cannot hear me but i hear my voice in my earpiece.
I have reset the phone to factory setting but still the same.
any thoughts please?

Do you mean the Galaxy Note 3? Or the Galaxy S3? If you mean the S3, I can forward this post to the correct forums, so you can get the best help possible.
 
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